We Are Hiring | Technical Writer
Full time - Techduce Africa - Lagos, Nigeria
Technical Writer
Hybrid Position
Techduce Africa is a software development leading company, we focus on business suites tools, information technology and internet marketing. Our business model is based on customer obsession – we start by listening to what our customer wants and work our way in delivering to customer expectation.
Description
Responsible for creating documentation that helps users understand and use the software products.
Responsibilities
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- Understanding and researching technical concepts, products, and processes
- Creating clear, concise, and accurate technical documents, such as user manuals, installation guides, and online help
- Collaborating with subject matter experts and development teams to gather information and ensure documentation is complete and accurate
- Organizing and structuring information to make it easily accessible and understandable for the target audience
- Keeping up-to-date with new technologies and trends in technical writing
- Revising and updating existing documentation as products or processes change
- Ensuring that documentation meets quality and style standards and adheres to company guidelines
- Utilizing a variety of formats, including text, images, and diagrams, to effectively communicate information
- Ensuring that documentation is accessible, inclusive, and meets legal and regulatory requirements.
Qualifications
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- A bachelor’s degree in technical writing, English, journalism, or a related field
- Strong writing, editing, and proofreading skills
- Experience researching and writing technical documents, such as user manuals, installation guides, and online help
- Familiarity with technical writing tools, such as MadCap Flare, RoboHelp, or Adobe FrameMaker
- Knowledge of structured authoring, such as XML or DITA, and content management systems
- Ability to understand and communicate complex technical concepts
- Good interpersonal skills and the ability to work effectively with subject matter experts and development teams
- Excellent organization and project management skills, as technical writing often involves managing multiple projects simultaneously
- Familiarity with industry and company-specific standards and guidelines for technical writing
- Ability to work independently and as part of a team
- Understanding of accessibility and inclusive design principles.
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Job Benefits
- Remote work opportunities, flexible working hours.
- Seriously experienced, self-motivated, self-aware, and self-improving colleagues.
- Anything you need for your continuous professional development – amazing training courses, reference books, team building activities.
Benefits