We Are Hiring | Technical WriterFull time - Techduce Africa - Lagos, Nigeria
Techduce Africa is a software development leading company, we focus on business suites tools, information technology and internet marketing. Our business model is based on customer obsession – we start by listening to what our customer wants and work our way in delivering to customer expectation.
Responsible for creating documentation that helps users understand and use the software products.
- Understanding and researching technical concepts, products, and processes
- Creating clear, concise, and accurate technical documents, such as user manuals, installation guides, and online help
- Collaborating with subject matter experts and development teams to gather information and ensure documentation is complete and accurate
- Organizing and structuring information to make it easily accessible and understandable for the target audience
- Keeping up-to-date with new technologies and trends in technical writing
- Revising and updating existing documentation as products or processes change
- Ensuring that documentation meets quality and style standards and adheres to company guidelines
- Utilizing a variety of formats, including text, images, and diagrams, to effectively communicate information
- Ensuring that documentation is accessible, inclusive, and meets legal and regulatory requirements.
- A bachelor’s degree in technical writing, English, journalism, or a related field
- Strong writing, editing, and proofreading skills
- Experience researching and writing technical documents, such as user manuals, installation guides, and online help
- Familiarity with technical writing tools, such as MadCap Flare, RoboHelp, or Adobe FrameMaker
- Knowledge of structured authoring, such as XML or DITA, and content management systems
- Ability to understand and communicate complex technical concepts
- Good interpersonal skills and the ability to work effectively with subject matter experts and development teams
- Excellent organization and project management skills, as technical writing often involves managing multiple projects simultaneously
- Familiarity with industry and company-specific standards and guidelines for technical writing
- Ability to work independently and as part of a team
- Understanding of accessibility and inclusive design principles.
- Remote work opportunities, flexible working hours.
- Seriously experienced, self-motivated, self-aware, and self-improving colleagues.
- Anything you need for your continuous professional development – amazing training courses, reference books, team building activities.